All Systems Operational

Application Ecosystem Operational
Agent Operational
Supervisor Operational
Admin Operational
Chat Operational
Playback Operational
Timeclock Operational
TV Operational
Call Delivery Systems Operational
API Operational
IRIS Operational
SIP Operational
Third-Party Integrations Operational
Telecom Providers Operational
Hosting Providers Operational
Internet Providers Operational
Software Services Operational
Payment Processors Operational
Developer Tools Operational
Marketing Partners Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 27, 2026

No incidents reported today.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

Resolved - All Teleforce services are back online, and affected systems have been patched to address the security vulnerability.

The nature of this vulnerability makes it difficult to determine whether affected systems were accessed without authorization. Out of an abundance of caution, we will be entering a maintenance period to apply additional safeguards.

Oct 21, 13:57 EDT
Identified - We are temporarily taking certain Teleforce services offline as a precaution while we mitigate an active security vulnerability. We will provide updates as work progresses and services are restored.

Affected components: Quality Control, Fulfillment

Oct 21, 09:47 EDT

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

Completed - The scheduled maintenance has been completed.
Oct 16, 00:00 EDT
Update - At this time, we are not seeing any detrimental behavior from this service provider. All reports and dashboards seem to be functioning normally. We will continue to monitor operations and provide updates as they come in.
Oct 15, 11:03 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 00:00 EDT
Scheduled - Our service provider that facilitates data transfers into Looker is starting mandatory maintenance on their systems. During this maintenance period, we may experience slow or delayed transfers in Looker, so some dashboards and reports may not reflect the most recent data. We will monitor operations throughout the day and report any updates as they come.
Oct 14, 18:27 EDT

Oct 15, 2026

Oct 14, 2026

Resolved - This incident has been resolved.
Oct 14, 09:56 EDT
Investigating - We’re investigating an issue with a service provider that may intermittently delay real-time updates in Looker reports. As a result, real-time reporting may be delayed or temporarily disrupted until the issue is resolved. We’ll provide updates as more information becomes available.
Oct 13, 09:48 EDT

Oct 13, 2026