All Systems Operational

Uptime over the past 90 days. View historical uptime.
Application Ecosystem Operational
90 days ago
99.99 % uptime
Today
Agent Operational
90 days ago
100.0 % uptime
Today
Supervisor Operational
90 days ago
100.0 % uptime
Today
Admin Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Playback Operational
90 days ago
100.0 % uptime
Today
Timeclock Operational
90 days ago
99.98 % uptime
Today
TV Operational
90 days ago
100.0 % uptime
Today
Call Delivery Systems Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
IRIS Operational
90 days ago
100.0 % uptime
Today
SIP Operational
90 days ago
100.0 % uptime
Today
Third-Party Integrations Operational
90 days ago
100.0 % uptime
Today
Telecom Providers Operational
90 days ago
100.0 % uptime
Today
Hosting Providers Operational
90 days ago
100.0 % uptime
Today
Internet Providers Operational
90 days ago
100.0 % uptime
Today
Software Services Operational
90 days ago
100.0 % uptime
Today
Payment Processors Operational
90 days ago
100.0 % uptime
Today
Developer Tools Operational
90 days ago
100.0 % uptime
Today
Marketing Partners Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 2, 2026

No incidents reported today.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026
Intermittent Call Delivery Issues
Resolved - This incident has been resolved.
Mar 19, 19:26 EDT
Update - . Mitigation measures have been put in place to reduce the impact while we continue working toward a full resolution.
Mar 19, 16:54 EDT
Identified - We are currently experiencing intermittent Med Sales call delivery issues related to one of our service providers. This may result in occasional call failures or delays. We are actively working to identify mitigation measures and reduce the impact while we work toward a resolution.
Mar 19, 15:31 EDT
Timeclock Service Unavailable
Resolved - This incident has been resolved.
Mar 19, 15:39 EDT
Identified - The issue has been identified and a fix is being implemented.
Mar 19, 14:46 EDT
Investigating - We are currently experiencing an issue affecting timeclock availability due to a configuration error with our service provider. As a result, timeclocks may be unavailable for use at this time. We are actively working to implement a fix and will share updates as more information becomes available.

Timeclock access through Admin and Agent is unaffected.
Mar 19, 14:39 EDT
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