Looker Reporting Data Corruption

Incident Report for Teleforce

Resolved

On August 17th from 9:53 to 10:48, an issue with our call attribution system occurred where Teleforce transfers to secondary transfer destinations were not attributed to their original Teleforce conference.

Looker data in this period will not display a secondary transfer occurring, even in cases where one did occur.

Posted Aug 17, 2026 - 09:00 EDT